Wow is an Internet, cable TV services, and phone services provider. Currently, Wow is functional in nine different states in the nation of the US. The services of Wow can be accessed if you are living in Florida, Georgia, Illinois, Alabama, Michigan, Indiana, Tennessee, South Carolina, and Ohio. Wow stands for wide open West. Currently, it is the 6th largest cable Internet provider in North America. Wow does not only provide Internet services based on cable. It also uses DSL and fibre lines.
Wow Internet availability
As per the data gathered in the year 2022, the Wow Internet service area has the maximum coverage in Ohio, Illinois, and Michigan and seven of the other states. Since Wow primarily started as a cable TV service provider, the Internet of Wow is mostly available in areas where Wow was providing cable television services before the residential Internet got marketed. Thus, the Internet is provided using the cable TV network. The advantage of this is that the cable lines are already present. Thus, the company does not have to layout is a separate line for providing Internet to the customers. The Internet data can piggyback on the cable data and reach your home.
Best features of Wow
The best part about Wow is that you do not have to worry about any binding contract. Wow, unlike the other Internet service providers, it does not believe in tying up the customer in contracts. Therefore, if you are a customer of Wow, you can leave their services anytime without worrying about paying a termination fee. Furthermore, the Internet does not come with a data cap. Therefore, you are free to use the Internet as much as you want without worrying about the data getting over. Wow also offers its customers a 30-day money-back option. If you are not satisfied with the services of Wow, you can unsubscribe from their services within 30 days and get the money back.
Download and upload speed
Wow offers an asymmetrical upload and download speed in its Internet plans. The connection may not be as perfect as the one you will avail if you opt for a fibre Internet connection. However, the upload speed you received with Wow is much better than the other cable service providers. Another good news in the case of Wow is that their least expensive plan offers a download speed of up to 100 MPs. This is much faster compared to the download speeds that the other Internet service providers are offering.
When there is a change from the promo rates to the regular rates, the bill only increases by $5 per month. In the case of other Internet service providers, normally, there is a hike of at least 10 to $25 per month.
Additional monthly fees
If you decide to opt for Wow, you will have to pay an additional $14.00 a month for the vow modem. There is an option by which you can avoid paying the extra fee. For that, you will have to use your modem. However, Wow strongly recommends that you use their company modem.
Alternatively, if you wish to add the whole home Wi-Fi plan, you will be charged $10 extra per month. This plan involves providing you with two Eero mesh devices. If you need more devices despite these two, you will have to pay an extra $6 per month. Alternatively, you can choose to buy the two-piece euro system. It only costs around $199. It will eventually pay off in the long run. Therefore, buying your modem is a better option than renting one from Wow.
However, if you are a customer of the Gigabit plan, you do not have to worry about buying the modem at all. The subscribers of the Gigabit plan can avail of the two-piece Eero modem for no additional charge.
The money-back option
Like some other Internet service providers like spectrum, well also offers a 30-day money-back guarantee. This is perfect for those who are not sure if they want to avail the services of Wow. If customers are unhappy with the services of Wow, they can opt for the money-back option within 30 days. However, there is a slight catch here. The 30-day money-back option does not extend to the fees or taxes you may have paid or towards any equipment charges. Furthermore, if you claim the money back option, you cannot reinstate your services with Wow for the next 180 days.
Wow is only operable in nine states. It offers its customers four different plans to choose from. The Internet 1 gig plan is the complete fibre-based plan. If you can avail of the Internet 1 gig plan, go for it since it is the best one if you do online schooling, work from home, etc.